Privacy Policy – Eagles Logistic

Introduction

At Eagles Logistics we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our dispatch solution website. https://eagles-logisticsllc.com/ By accessing or using our Service, you agree to the terms of this Privacy Policy.
We understand the importance of transparency and respect for your privacy rights. Therefore, we have provided detailed information about the types of personal data we collect, how we use it, who we share it with, and your rights regarding your data.
Please take a moment to review this Privacy Policy carefully to understand how we handle your personal information. If you have any questions or concerns about our practices or your privacy rights, don’t hesitate to contact us using the information provided at the end of this policy.
Thank you for choosing Eagles Logistics. We appreciate your trust in us to handle your information responsibly.

Information We Collect

We may collect the following types of personal information when you use our dispatch solution:

Name, contact information (email address, phone number), and company details.
Driver information, including license details and background check results.
Vehicle details, insurance documents, and other transportation-related information.
Payment information for billing and invoicing purposes.

How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain our dispatch solution services.
To verify carrier credentials and driver qualifications.
To process TCR (Transportation Carrier Registration) requests and comply with regulatory requirements.
To communicate with you about your account, updates to our services, and important notifications.
To process payments, invoices, and manage billing-related activities.

How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain our dispatch solution services.
To verify carrier credentials and driver qualifications.
To process TCR (Transportation Carrier Registration) requests and comply with regulatory requirements.
To communicate with you about your account, updates to our services, and important notifications.
To process payments, invoices, and manage billing-related activities.

Opt-In and Opt-Out

By using our dispatch solution services, you agree to the collection and use of your personal information as outlined in this Privacy Policy. You have the right to opt-out of certain data processing activities as described below.

Data Sharing

We may share your personal information with the following parties:

Regulatory authorities and government agencies for compliance reporting and auditing purposes.
Insurance providers to verify coverage and process claims.
Third-party service providers who assist us in delivering our dispatch solution services, such as payment processors, IT support providers, and identity verification services.

Data Security

We take appropriate measures to protect the security and confidentiality of your personal information:

We use encryption for data transmission and storage.
We restrict access to personal information to authorized personnel only.
We regularly review and update our security protocols to mitigate risks.

User Rights

You have the following rights regarding your personal data:

The right to access and review your personal information.
The right to request corrections or updates to your information.
The right to object to the processing of your information for certain purposes.
The right to request the deletion of your information, subject to legal requirements.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Contractual necessity: To fulfill our obligations under the terms of service and provide you with requested services.
Compliance with legal obligations: To comply with regulatory requirements, including TCR regulations and transportation laws.
Legitimate interests: To operate our business effectively and provide you with a secure and efficient dispatch solution.

Third-Party Services

We may use third-party services for various purposes, such as identity verification, payment processing, and analytics. These third-party services may have their own privacy policies and practices, and we encourage you to review them.